Sales Administrator

POSTED June 3, 2020

Full-time position. Paid vacation, sick time and holidays, health, dental, vision insurance, and 401K. 

Venture Trailers has been a leading manufacturer of boat trailers since 1988, delivering quality products and meeting customer expectations across the eastern and mid-western states. From powerboat trailers to watercraft trailers, and even pontoon trailers, we live up to our tag line – “We take the world boating.”

Venture Trailers, Inc. is seeking a Sales Administrator to join our team! This position serves a key role in working with all departments within the company to ensure that each customer request is handled to satisfaction and completion.

If you are a high-energy individual who thrives in a fast-paced environment, Venture Trailer could be the place for you. Success in this position could lead to other leadership opportunities in the business.

DUTIES
  • Quickly and efficiently answer and handle a high volume of customer calls each day
  • Accurately collecting, entering and confirming all orders received from assigned customer accounts
  • Continuously expand knowledge of our product line
  • Always deliver exceptional customer service
  • Following up with customers to ensure overall satisfaction
  • Contributing to the department and company’s success by meeting and exceeding all performance objectives
  • Analyzing a customer’s buying habits and identify their needs
  • Directing customers to our online resources
  • Quickly identify and resolve customer issues when things don’t quite go as planned
  • Work cooperatively with the rest of the team
  • Report customer issues to management
  • Additional duties as assigned by Office Manager
REQUIREMENTS
  • High school diploma or GED
  • At least 2 years customer service/office (clerical) experience
  • Experience and interest in working with customers on the phone
  • A positive, friendly and helpful demeanor
  • Problem solving with the ability to prioritize
  • Organized and detail oriented
  • Exceptional verbal and written skills
  • Experience with MS Office (Outlook, Excel, Word PowerPoint)
  • Comfortable working in a fast-paced environment, multitasking is essential
  • Strong interpersonal, conflict resolution, written and verbal communication skills
  • Mature attitude when dealing with customers

 


APPLY ONLINE

If you are having trouble attaching your resume or have questions about the position please email zoe@venturetrailers.com